App Privacy Policy

Chiller Rentals By CTCA (“CTCA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ctcair.com (the “Website”) and when you use our internal mobile application CTCA Fleet (the “App”).

This policy supplements our existing website privacy practices. While much of the Website policy remains unchanged — including our advertising, cookie, and marketing practices — the sections below specifically address the data we collect and how we handle it within our internal inventory management app.

1. Scope of This Policy
This Privacy Policy applies to both:
- Visitors of our website www.ctcair.com; and
- Authorized internal users of our CTCA Fleet mobile app used for equipment inventory management and operational support.

2. Information We Collect
‍In addition to the information described in our existing website policy, the CTCA Fleet App may collect the following categories of data from internal users:
- Login Credentials: such as usernames, email addresses, and passwords to authenticate users.
- Device Information: including device type, operating system, app version, and unique device identifiers.
- Inventory Data: details related to industrial equipment such as serial numbers, status, location, condition, and associated records.Location Data: GPS location information (if enabled) to assist with tracking and managing fleet assets.
- Analytics and Crash Data: usage logs, error reports, and performance data used to improve app functionality and reliability.
- Camera/Photos/Scanner Data: if users choose to capture images or scan equipment within the app.

3. How We Use Information
We use the information collected through the App for internal business purposes, including:
- Managing and tracking rental equipment inventory.
- Authenticating and authorizing user access.
- Monitoring and improving system performance, reliability, and user experience.
- Ensuring safety, security, and compliance with company policies.
- Conducting internal reporting and operational analysis.
We do not use app-collected data for advertising or marketing purposes.

4. How We Share Information
‍We may share data collected through the App only in the following ways:
- Within CTCA: with authorized employees who require access to perform their job duties.
- Service Providers: with trusted vendors who provide services such as cloud hosting (e.g., AWS), system maintenance, and analytics, subject to confidentiality and data protection agreements.
- Legal Compliance: when required by law, court order, or regulatory authority.
We do not sell, rent, or lease any data collected through the App to third parties.

5. Data Storage & Security
Data collected by the CTCA Fleet App is stored securely in Amazon Web Services (AWS) environments. We implement administrative, technical, and physical safeguards to protect your data, including:
- Encryption of data in transit and at rest.
- Access controls and authentication requirements.
- Activity logging and regular security audits.

6. Data Retention & Deletion
We retain data collected through the App only as long as necessary for the purposes described above or as required by law. Data associated with a user may be deleted upon request from CTCA’s administrative team or when the user’s employment is terminated.

7. User Rights
As an internal user, you may request access to, correction of, or deletion of your personal data by contacting our IT or HR department. Some information may need to be retained to comply with legal obligations or for operational requirements.

8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be effective when posted, and we will notify internal users of significant changes via email, in-app notice, or other communication methods.

Privacy Policy

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